Incident Response

Monitoring

CaseProof reviews Vercel and Supabase logs, application errors, and audit trails to investigate unusual access patterns, error spikes, and infrastructure issues. Monitoring practices continue to evolve as the product matures.

Response Approach

• Investigation: When a security issue is identified, we assess affected systems, likely scope, and customer impact.
• Containment and remediation: We prioritize limiting further exposure, restoring service, and correcting the underlying issue.
• Customer communication: If customer data may have been affected, we notify impacted customers as required by applicable law or contract.

Post-Incident

Following material incidents, CaseProof performs a root cause review and updates internal controls or operating procedures as needed. We do not currently maintain a standing public incident feed in this Trust Center.

Reporting a Vulnerability

To report a security vulnerability in CaseProof, email info@thewaldrepcompany.com. Please include a description of the issue, steps to reproduce, and the affected workspace if known. We review inbound reports as promptly as possible and will follow up by email when more detail is needed.

We ask that you do not publicly disclose the vulnerability until we have had a reasonable opportunity to investigate and remediate.