CaseProof Capabilities

What CaseProof supports, how it handles your files, and what to expect from AI-generated outputs. Understanding these capabilities helps you prepare evidence correctly and interpret results confidently.

Supported File Types

PDF— text-based (full extraction)

Scanned or image-only PDFs are not yet supported — text cannot be extracted from them. Use text-based PDFs or export a searchable version before uploading.

Images— JPG, PNG, TIFF, HEIC — upload only

Image files can be attached to a matter for reference, but text extraction is not yet available. Events cannot be generated from image content.

Microsoft Word— .docx, .doc — full text extraction
Plain text— .txt, .csv — full text extraction
Chat exports— WhatsApp (.txt), iMessage backup (.txt), email (.eml, .mbox)

Export format must be the standard plain-text export from each platform.

Upload and Workspace Limits

Single file— 50 MB maximum
Solo— 10 active cases, 1 user, 5 GB workspace storage
Small Firm— 50 active cases, up to 5 users, 25 GB workspace storage
Litigation Team— Unlimited active cases, unlimited users, 100 GB workspace storage

Storage limits apply to the workspace, not to each individual matter.

PDF Handling

Text-based PDFs— full text extraction

Standard PDFs created digitally (e.g., exported from Word, browser-saved) are fully supported.

Scanned PDFs— not yet supported

PDFs that are scanned images of paper documents cannot be processed. Export a searchable/text-layer PDF from your scanner software, or retype the relevant content as a .txt file.

Encrypted / password-protected PDFs— not supported

Remove password protection before uploading. CaseProof cannot process locked files.

OCR (optical character recognition) is not yet available. Scanned PDFs and image files will be attached to your matter but cannot be used for AI-generated chronologies or gap analysis. We plan to add OCR support in a future release.

Timezone Handling

Matter timezone— set at case intake

You choose the relevant timezone when creating a case (e.g., Eastern Time for a New York matter).

Internal storage— all timestamps normalized to UTC
Display— original and UTC timestamps shown side-by-side

The chronology view shows both the timestamp as it appeared in the source and the UTC-normalized version.

Confidence Labels

Every extracted event and gap finding carries a confidence label that reflects how certain the AI is about the information.

High— explicit date and time found directly in the document
Medium— date found but time inferred, or minor ambiguity present
Low— date inferred from context, not stated explicitly

Low-confidence items are flagged with a yellow badge. Always verify these with the original source.

Unsupported Formats

Video files— .mp4, .mov, and other video formats — not currently supported

Transcripts or written summaries of video content can be uploaded as .txt files.

Audio files— not currently supported

Transcripts can be uploaded as .txt.

Encrypted files— must be decrypted before upload

Failure Handling

If a file fails to upload or process, CaseProof surfaces a specific error — not a generic message. You will see:

File name— exactly which file failed
Failure reason— e.g., file too large, unsupported format, processing error
Suggested next steps— specific guidance on what to try
Partial processing is labeled clearly. If only some pages of a document were extracted, you will know exactly which portions were and were not processed before relying on the output.

Have questions about a specific file type or edge case? Contact support

Start Free TrialBack to Home