CaseProof Capabilities

What CaseProof supports, how it handles your files, and what to expect from AI-generated outputs. Understanding these capabilities helps you prepare evidence correctly and interpret results confidently.

Supported File Types

PDF— text-based and scanned with OCR
Images— JPG, PNG, TIFF, HEIC
Microsoft Word— .docx, .doc
Plain text— .txt, .csv
Chat exports— WhatsApp (.txt), iMessage backup (.txt), email (.eml, .mbox)

Export format must be the standard plain-text export from each platform.

File Size Limits

Single file— 50 MB maximum
Per matter — Pro plan— 500 MB total
Per matter — Enterprise— 5 GB total

OCR Behavior

Scanned PDFs and images— OCR applied automatically

No action required — CaseProof detects scanned pages and processes them with OCR.

OCR accuracy— depends on scan quality

High-resolution, well-lit scans yield better results. Blurry or low-contrast scans may produce errors.

Handwritten notes— best-effort extraction

Handwriting recognition is limited. Events extracted from handwritten sources will receive a Low confidence label so you can review them carefully.

PDF Handling

Text-based PDFs— full text extraction, no OCR needed
Scanned PDFs— OCR applied automatically
Encrypted / password-protected PDFs— not supported

Remove password protection before uploading. CaseProof cannot process locked files.

Timezone Handling

Matter timezone— set at case intake

You choose the relevant timezone when creating a case (e.g., Eastern Time for a New York matter).

Internal storage— all timestamps normalized to UTC
Display— original and UTC timestamps shown side-by-side

The chronology view shows both the timestamp as it appeared in the source and the UTC-normalized version.

Confidence Labels

Every extracted event and gap finding carries a confidence label that reflects how certain the AI is about the information.

High— explicit date and time found directly in the document
Medium— date found but time inferred, or minor ambiguity present
Low— date inferred from context, not stated explicitly

Low-confidence items are flagged with a yellow badge. Always verify these with the original source.

Unsupported Formats

Video files— .mp4, .mov, and other video formats — not currently supported

Transcripts or written summaries of video content can be uploaded as .txt files.

Audio files— not currently supported

Transcripts can be uploaded as .txt.

Encrypted files— must be decrypted before upload

Failure Handling

If a file fails to upload or process, CaseProof surfaces a specific error — not a generic message. You will see:

File name— exactly which file failed
Failure reason— e.g., file too large, unsupported format, processing error
Suggested next steps— specific guidance on what to try
Partial processing is labeled clearly. If only some pages of a document were extracted, you will know exactly which portions were and were not processed before relying on the output.

Have questions about a specific file type or edge case? Contact support

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